By Jerry Bader
Tip O’Neill, the late Speaker of The House of Representatives is often quoted as saying “All politics is local,” meaning a politician that helps a constituent with a problem is likely to win that vote based on the personal assistance provided, irrespective of that politician’s stance on the larger, more weighty, geo-political issues. What then of business, is all business local or international?
Shopping Is An Experience
The world has changed dramatically since the days when neighborhood shopping was the main option, and people relied on their local merchants for products and services. The world of commerce today seems to be divided between two competing scenarios: on the one hand, people are more mobile than ever before, and more willing to travel to buy what they want, even with wildly fluctuating energy costs; and on the other hand, people are busier than ever and use the Internet to seek out the companies, products, and services they want and need.
What seems to be consistent is the underlying need to feel something, to experience the process. The higher the value, the greater the psychological component to the buying experience. The same is true for products and services that are considered non-essential.
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